Pegs and Pitches Covid-19 Policy – Existing Bookings

Please read for the latest COVID-19 updates:

Last updated July 6th, 2020.

Campsites Opening Date 4th July, 2020.

As I’m sure our campers will realise, reading and trying to interpret the guidance issued by the Government is very difficult and involves a degree of speculation.

Based on this guidance we re-opened our two campsites on July 4th, 2020. We believe our campsites’ isolated pitches and locations would offer a low risk location for breaks for families or indeed for a small family ‘bubble’.

Following this guidance we are now incorporating our credit note policy to include dates up to July 3rd, 2020. We will be in touch via email, or if you booked as a group via your Group Leader with details.

Stays between 1st April – July 3rd, 2020

We will be moving bookings or issuing credits to those who have booked stays between these dates. Credit notes will be valid for 18 months, so although we hope to see you this season we can of course accommodate you next year. Please fill in the below form if you have a stay booked within these dates. 

(In the event that Government guidance should change and campsites may be opened, campers with previous bookings for the above dates will be prioritised should they wish to change their stay back to their original booking dates.)

Fill in this form if you have a stay between 1st April – 3rd July 2020

Stays from July 4th, 2020

The campsites are now open, with many new precautions to counter the spread of COVID-19. However should Government Guidance change to recommend against travel and cause the closure of campsites we will be offering credit notes to bookings impacted.

Our policy explained – survival of a small business

Pegs and Pitches Camping is a small business operating two small campsites with modest margins. The majority of our expenses are incurred prior to a camper’s arrival. Most of the remaining expenses occur irrespective of a camper’s stay. We have been advised that our business insurance does not cover this unusual and unprecedented set of circumstances we find ourselves in. In response to the situation we are opting to move stays or provide a camping credit for guests affected by the coronavirus. We have taken this action as we believe it is fair minded and will allow us survive into the future.  We all believe it is fairer outcome for our campers than our Standard Terms & Conditions.

We trust our campers have travel/holiday insurance to personally cover any losses in the case of cancellation. It is with regret that we, as a small business, can not provide you with insurance or to cover you in full for any of your financial losses. 

I do hope you understand our circumstances. We remain committed to our staff and guests.  We will work towards opening the campsites at the earliest date allowed and to provide beautiful settings to ‘escape on a little adventure’ – needed even more in these times.  

Thank you for all of your support – together we will move forward to a brighter future.

Stay safe.

Coronavirus Update

Based on Government guidance we have opened both Beech Estate and Wild Boar Wood Campsites on July 4th, 2020. *** Please note any new bookings made after July 6th, 2020 until further notice, that are unable to commence due to Government guidance regarding COVID-19, will be offered credit notes for 18 months. This applies to booking made directly on our website only. ***